PUNTA CANA & THE DOMINICAN REPUBLIC Découvrez nos zones desservies ↗
City & culture

Santo Domingo, at your pace

Explore a city itinerary planned around step-free stops, rest breaks and the surfaces you can comfortably manage.

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Santo Domingo, at your pace
Tailored to your route Sur demande · Retour le même jour Review your proposal

Santo Domingo accessible tour

Historic districts can include cobbles, uneven pavements, thresholds and restricted vehicle access. Choose a short list of interests, then ask us to review the specific stops and entrance arrangements. An exterior view of a landmark may be more suitable than an interior visit if the access route does not meet your needs.

Choose your pace

Tell us which parts of the day matter most: scenic stops, local food, history, shopping or time by the coast. Include the number of companions and whether you travel in your wheelchair. We discuss the order of stops, transfer method, accessible toilet options and the amount of time away from the vehicle before confirming the itinerary.

What we confirm for your itinerary

The proposal identifies the transport arrangement, meeting point, planned stops and any equipment requested. Ask for entrance and toilet details for each venue rather than treating the whole destination as universally accessible. A photo or measurement can be more useful than a general accessible label. If a stop cannot meet your requirements, we will discuss an alternative before you accept the plan.

Weather and changes

Outdoor routes may be affected by rain, heat or sea conditions. Discuss shade, rest breaks and the alternative arrangements in the quote. Admission, meals, guides and personal assistance are included only when the confirmation says so. A suggested itinerary is not an immediate guarantee of tickets or equipment availability.

Let’s plan around you.

Send your dates, destination and practical access requirements. We will review the details before confirming availability and price.

Request your arrangements

Think through the whole day

Consider the journey from the room to the vehicle as well as the activity itself. Tell the coordinator how much time you normally need for boarding and whether you will remain in the wheelchair during transport. The day should have realistic space for rest, food and bathroom stops. A short distance on a map may take longer when a step-free route is required. Ask for the proposed order of stops so you can identify anything that may not work for you.

Agree who provides assistance

A guide, driver and personal assistant have different responsibilities. Explain which tasks need support, such as pushing a chair over a longer route or assisting with a planned transfer. The booking should identify what has been accepted and what requires a separate person or service. Do not rely on an attraction’s staff to provide lifting or personal care without an agreement. Your comfort and preferences should guide the plan, including when you want to remain with companions.

Review costs and alternatives

Ask whether the quote includes admission, meals, guide services, parking and any equipment needed for the outing. Some attractions require separate availability checks. If a venue cannot confirm an essential feature, consider an alternative stop before accepting the programme. Weather or local operations may affect the planned route, so agree how changes will be communicated and which costs would change. An enquiry saves your requirements for review; it is not an automatic confirmation of every activity mentioned.

Keep the return plan visible

Write down the meeting point and the expected return arrangement, especially when visiting several locations. A hotel return, cruise departure and airport connection have different timing requirements. Tell the coordinator about any onward deadline when requesting the trip. Keep a copy of the final itinerary and a way to contact the team during the outing. If you decide to end the visit early, ask for a revised arrangement rather than leaving the agreed meeting point without notifying anyone.

Share only the details needed for the arrangement

Include your dates, complete location and the features or assistance you need. Keep private medical records and card details out of the general enquiry. The team will explain any additional information required for the specific service before confirmation.

LE VOYAGE, ÉTAPE PAR ÉTAPE

Votre circuit, étape par étape.

Itinéraire proposé : l’ordre, les visites et les services restent à confirmer. Les entrées, repas ou activités ne sont pas automatiquement inclus.

  1. Étape01
    Stop 1

    Your pickup and route briefing

    Your agreed hotel or port

    Meet your driver at the agreed pickup point. Review boarding, wheelchair securement where needed and the order of stops before setting off.

  2. Étape02
    Stop 2

    Discover the historic city

    Colonial Zone · exterior stops selected in advance

    Explore a short route around the landmarks that interest you. Specific pavements, entrances and vehicle access are reviewed before confirmation; an exterior view can replace an unsuitable interior visit.

  3. Étape03
    Stop 3

    A pause by the coast

    A pre-agreed café or waterfront stop

    Build in time for refreshments and a rest stop at a venue whose entrance and facilities have been checked for your requirements. Purchases are separate unless listed in your booking.

  4. Étape04
    Stop 4

    Return at your pace

    Your agreed return address

    Rejoin the vehicle at the agreed meeting point. Tell the team about any onward connection so the return arrangement can account for it.

PLAN WITH CONFIDENCE

Conditions d’accès

Embarquement et places pour fauteuils

Confirm whether you remain in your wheelchair, its dimensions and the required boarding method. Passenger seats and wheelchair positions are checked separately.

Surfaces, marches et distances

Historic streets can include cobbles, uneven paving and thresholds. The proposed Colonial Zone route is reviewed stop by stop; step-free interiors are not assumed.

Toilettes et pauses

Toilet access, shade and rest breaks are checked for the specific venues in the final itinerary.

Assistance and companion requirements

Discuss support for boarding, pushing a chair or personal care in advance. A driver or guide does not automatically provide personal assistance.

Equipment and measurements

Bring your usual mobility equipment or request a separately quoted rental. Model, dimensions and availability must match your requirements.

Weather, alternatives and restrictions

Outdoor stops depend on weather and local operations. Alternative stops and any changes to the price are agreed with you.

Non inclus

  • Meals, admission and guide services unless listed in your final proposal.
  • Equipment rental and personal assistance unless specifically arranged.

Un voyage commence quand on le partage.

Invitez vos compagnons à découvrir cette proposition.

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DONNONS VIE À VOTRE IDÉE

Votre voyage commence
par quelques détails.

Indiquez vos dates, le lieu de départ et vos besoins d’accès. Nous vérifierons l’itinéraire et les disponibilités avec vous.

  • Accompagnement pour votre famille ou groupe
  • Itinéraire et prestations à confirmer
  • Contact direct avec Access4Disabled
Contacter l’équipe
VOTRE PROCHAINE EXPÉRIENCE

Réservez votre expérience

Indiquez les détails pour que nous vérifiions la disponibilité.

Sur demande · Retour le même jour

L’envoi de cette demande ne confirme aucune place et ne déclenche aucun paiement.

Pour y voir plus clair

Questions fréquentes

Des réponses pratiques pour préparer la suite.

Toutes les étapes sont-elles sans marches ?

L’accès varie selon l’itinéraire et le lieu. Vérifiez marches, surfaces, pentes, distances, toilettes et embarquement dans la fiche de l’excursion. Faites confirmer les points indispensables à votre visite.

Les accompagnants et enfants peuvent-ils participer ?

Indiquez tous les passagers et l’âge des enfants. Tarifs, sièges enfants, capacité et restrictions varient. Confirmez le groupe complet avant le paiement.

Quand ma réservation est-elle confirmée ?

Une demande doit être examinée. Pour une réservation en ligne, vérifiez le paiement réussi et la confirmation écrite. Un paiement refusé ou en attente n’est pas une réservation payée finalisée.

Où consulter les conditions d’annulation et de remboursement ?

Consultez les conditions générales et celles du service choisi avant de les accepter. Remboursements, délais et modifications en dépendent ; une demande n’approuve pas automatiquement un remboursement.

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