Three different access questions
Reaching a pool, getting into it and reaching the sea are separate parts of a holiday. A resort may publish an accessible entrance to its pool area without describing a lift or sloped entry into the water. Ask about the exact activity you want to enjoy.
Ask which pool and which entry method
When a hotel lists a pool lift or sloped entry, ask which pool it serves, whether it will be operating for your dates and what assistance or equipment is involved. For example, Royalton Bávaro’s guide distinguishes the hotel’s published water-entry feature from the questions still to confirm. A listing alone does not establish that a particular arrangement suits your needs.
Trace the route from your room to the beach
Ask for photographs from the end of the paved path to the intended seating area. Confirm the surface, shade, toilets and distance from the drop-off. A beachfront address is not evidence of a continuous step-free route across the sand.
Reserve the right equipment for the plan
A beach wheelchair is different from a standard chair or scooter. Check the actual model, intended use, size and assistance required with the supplier. Do not assume an item can enter the water; follow the specific supplier and manufacturer instructions. See beach wheelchair rentals before choosing dates.
Keep an alternative that still feels like a holiday
If conditions do not support a beach visit, a coastal lunch or a shaded sea-view stop may suit the day better. The beach outing can be discussed around your priorities without promising water access at every location.